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An ecommerce chatbot helps customers get instant support while shopping online, anytime they need it. It can easily answer questions about products, prices, and availability in just a few seconds. Customers can easily track their orders, check the delivery status, and manage returns. An e-commerce chatbot also suggests products based on customer needs and interests. This improves the shopping experience and saves time for both customers and businesses. With an e-commerce chatbot, online stores become more helpful, faster, and reliable.
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