What questions did the customer ask you about the stainless steel lock product for the first time? "What should I do if the circuit of your fingerprint lock is broken?" "Is your fingerprint lock waterproof?" "Is fingerprint recognition safe?" In short, customers have a lot of thoughts. And these "problem" customers also make our little friends who sell locks very dizzy. Today I have a few representative questions, come and see how to respond to customers!
Q: Our anti-theft lock core has a high anti-theft level. Is it necessary to install a fingerprint lock?
Everyone’s fingerprints are different. It is conceivable that the anti-theft performance is very high, because fingerprints cannot be copied. In addition, the fingerprint lock can bring us a convenient life. If the anti-theft door lock at home is just the core, don't forget to bring the key!
Q: Can the stolen fingerprint open the smart lock?
Nowadays, more and more fingerprint locks use live fingerprints, vein recognition and other technologies: they are identified based on a series of characteristics such as human fingerprints and body temperature, which means that they must be live fingerprints to have the ability to unlock, even if they are cut off fingers. , There is no vitality, nor can it be unlocked.
Q: Can I use the fingerprint of my ten-month-old son to open the lock?
The fingerprints of infants before 4 years old are unstable, and the error rate after extraction is relatively high. Under normal circumstances, the best age range for fingerprint unlocking function is 4 years old to 90 years old. In addition, those who are born without fingerprints have very serious fingerprint wear. It is also not recommended to use fingerprints to unlock.
Q: Why is the keyhole of the fingerprint lock of keyed alike padlock manufacturers hidden?
Mechanical locks require a key to open the door. Therefore, the keyhole of the mechanical key must be exposed. This gives the thief an opportunity to use it. Therefore, it is necessary to hide the keyhole of the fingerprint lock. Moreover, the mechanical key is only used in special emergency situations, and is usually not used, so exposure can easily affect the appearance and style of the fingerprint lock~